Privacy Policy - Snapbot-Spotter

1. Introduction

At snapbot-spotter.com, we are committed to safeguarding your privacy and protecting your personal data. We recognize the importance of transparency, accountability, and trust in managing your privacy. This Privacy Policy describes how we collect, use, store, and disclose your information when you interact with our website or services. Our goal is to ensure compliance with all applicable data privacy laws, including, but not limited to, the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Scope of this Policy and Data Controller Role

This Privacy Policy applies to all users who visit our website (snapbot-spotter.com), engage with our services, or otherwise interact with us online. We act as the data controller for the personal data we collect from or about you, meaning we determine the purposes and means of processing such data. This Privacy Policy governs all aspects of our data collection and processing activities.

3. Categories of Personal Data We Process

We collect and process several categories of personal data in order to provide and improve our services:

a) Usage Data
This includes information automatically collected when you access snapbot-spotter.com, such as your IP address, browser type, operating system, pages visited, time spent on site, session timestamps, and referring URLs.

b) Account Data
When you register for an account or update your user profile, we may collect your full name, email address, mailing address, phone number, and other identifying information.

c) Profile Data
We process data related to your preferences, behavioral information such as interaction history, purchase records, and service usage details to improve personalization and user experience.

d) Communication Data
We retain records of your communications with us, including emails, live chat transcripts, support tickets, inquiries, and any other interactions.

e) Technical Data
This comprises device attributes, browser settings, time zone, language settings, system configurations, and operating platform identifiers that relate to your access to our services.

f) Transaction Data
Where applicable, we collect data necessary to complete transactions, including billing information, payment methods, shipping information, and purchase history.

g) Preference Data
This includes data relating to your marketing preferences, promotional opt-ins, and product areas of interest you have indicated.

4. Legal Bases for Processing Personal Data

We process personal data under the following legal bases, as defined under the GDPR:

– Consent: When you give us explicit consent, such as opting in to receive newsletters or marketing communications.
– Contractual necessity: When processing is required to fulfill a contract with you or to provide requested services.
– Legal obligations: When processing is necessary to comply with legal or regulatory requirements.
– Legitimate interests: Where it is necessary for our legitimate interests, provided your fundamental rights do not override these interests. For example, for fraud prevention, network security, and service optimization.

In jurisdictions covered by the CCPA, we ensure data processing aligns with its definitions of “sell,” “share,” and “collect,” and we honor all opt-out requests pursuant to this law.

5. Your Rights

You have the following rights in relation to your personal data, as recognized under the GDPR and CCPA:

– Right to Access: You may request a copy of the personal data we hold about you.
– Right to Rectification: You can request that we correct inaccurate or incomplete data.
– Right to Erasure (“Right to be Forgotten”): You may request deletion of your data, subject to our legal retention requirements.
– Right to Restriction: You can restrict our processing of your data under specific circumstances.
– Right to Data Portability: You are entitled to receive a structured, machine-readable copy of the data you provided us.
– Right to Object: You may object to our processing of your data based on our legitimate interests or direct marketing.

California residents may also exercise rights under the CCPA, including the right to know about personal information collected, used, disclosed, or sold and the right to opt out of the “sale” or “sharing” of their personal data.

To exercise your rights, contact us at [email protected]. Verification of your identity may be required.

6. Security Measures

We employ organizational, technical, and administrative safeguards to protect your personal data:

– Encryption protocols for data in transit and at rest
– Access controls and permission management for internal data access
– Routine data backups and secure storage mechanisms
– Employee data privacy training and confidentiality agreements
– Ongoing security audits and vulnerability assessments

While we endeavor to implement strong protections, no online system can be 100% secure. We encourage users to take precautions when sharing sensitive information online.

7. International Transfers

As part of our global operations, your information may be transferred to and processed in countries outside of your country of residence. Where such transfers occur, we implement appropriate safeguards such as Standard Contractual Clauses approved by the European Commission, and ensure compliance with the laws in regions such as the EU, UK, and United States.

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described herein, unless a longer period is required or permitted by law. Retention periods vary by data type:

– Usage and Technical Data: Retained for up to 12 months for analytics and security
– Account and Profile Data: Retained for the lifetime of the account plus 3 years for legal or audit purposes
– Transaction Data: Retained for a minimum of 7 years in accordance with financial regulations
– Communication Data: Retained for up to 3 years for support verification
– Marketing and Preference Data: Retained while active preferences remain or until a valid opt-out is received

Upon completion of the applicable retention period, data is securely deleted or anonymized.

9. Cookie Policy

Our website uses cookies and similar technologies to enhance user experience. These may include:

– Essential Cookies: Necessary for the basic functioning of snapbot-spotter.com, including account access and secure browsing
– Functional Cookies: Support features such as saving your settings or auto-login
– Analytics Cookies: Collect aggregated data on user behavior to improve performance and usability
– Performance Cookies: Help us analyze website usage to enhance responsiveness and service quality

These cookies may be set by either us or third-party service providers acting on our behalf.

10. Cookie Management and Compliance

Upon your first visit to snapbot-spotter.com, you will be presented with a cookie banner allowing you to manage your preferences in accordance with GDPR and CCPA. You can revisit and update your cookie settings at any time using the “Cookie Settings” link available on the site footer. You may also disable cookies via your browser settings; however, doing so may affect the functionality of certain features on our site.

For California residents, we honor Do Not Track (DNT) signals and provide a “Do Not Sell or Share My Personal Information” option, as specified under the CCPA.

11. Special Protections for Children

We do not knowingly collect or solicit personal data from children under the age of 13. If we learn that a user is under 13 and personal data has been collected without verified parental consent, we will delete such data promptly. If you believe that a child under 13 has provided us with personal information, please contact us at [email protected].

12. Changes to this Policy

We reserve the right to update or amend this Privacy Policy at any time to reflect changes in legal obligations or business practices. When changes are made, we will post the updated version on snapbot-spotter.com and may notify users where appropriate. Your continued use of the website constitutes your agreement to be bound by the current version of the policy.

13. Contact Us

For any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at:

Email: [email protected]
Website: https://snapbot-spotter.com

We are committed to maintaining the highest standard of privacy and data protection and encourage you to reach out with any concerns. Our data handling practices are designed to be fully compliant with GDPR, CCPA, and other applicable privacy laws.